Privacy Policy

FluxAI

FluxAI, CVR: 46262506, Jesca Martaeng, Bogtrykkervej 20, 4. th., 2400 Copenhagen NV, Denmark, info@fluxai.dk

FluxAI is the data controller for personal data collected through fluxai.dk and related services.

1. What we collect

When you use our contact form, book a session, or engage our services, we may collect: name, email address, company name, and information you provide about your AI systems.

2. Why we collect it

To respond to enquiries, deliver consulting services, send invoices, and comply with legal obligations including Danish bookkeeping requirements.

3. Legal basis

GDPR Article 6(1)(b) — performance of a contract or pre-contractual measures. GDPR Article 6(1)(f) — legitimate interest in responding to enquiries. GDPR Article 6(1)(c) — legal obligation for bookkeeping.

4. Third parties

We use the following EU-based services to operate: Vercel (hosting), Mandaa (email), Billy (accounting), Stripe (payments), Nordea (banking). We do not sell or share your data with third parties for marketing purposes.

5. AI tools

When AI tools are used as part of service delivery, Gateway Scrubber is applied to remove personal data from prompts before they reach any AI model. Enterprise API plans are used exclusively to ensure data is not used for model training.

6. Retention

Contact form submissions are deleted after 12 months unless a business relationship is established. Client data related to engagements is deleted within 30 days of delivery unless legal retention requirements apply.

7. Your rights

Under GDPR you have the right to access, rectify, erase, restrict, and port your data. You also have the right to object to processing and to lodge a complaint with the Danish Data Protection Agency (Datatilsynet). Contact info@fluxai.dk to exercise your rights.